How can I return my product(s)?

If you've ordered online, it is not possible to cancel your order (our amazing people in the warehouse have likely already processed it - faster than light!). Did you change your mind? You can return your products within 20 days of purchase. Keep in mind: we can only take back unopened products (shipping costs to return your order are at your own expense).

You can return your product by filling in this form:

Do you have a complaint about one of our products after opening or use? Please send an e-mail to support@naifcare.com, so we can find a solution together.

If you've purchased our products at one of our in-store locations, the return policy of that store applies. Of course, we are more than happy to discuss a possible solution for you - let's.