Frequently Asked Questions
Is Naïf 100% natural?
Are you vegan?
Are your products cruelty free?
Are Naïf products gluten free?
Which products contain nut oil?
Do you use palm oil in your products?
Who is Naïf for?
Are your packaging made from recycled plastic?
How long can Naïf's products keep?
Are there any risks when using Naïf's products?
How can I login to my account?
How can I pay in your webshop?
I have a discount code for your website, how can I use it?
How do a receive a free Naïf bag with my order?
What are your delivery times for the webshop?
What are your shipping costs?
How can I return my product(s)?
Will the giftcard be sent home?
Can I sent a postcard with my order?
Can I get my present wrapped?
To which countries do you ship?
Does Naïf sunscreen also protect against UV rays?
Do the sun products contain nano particles?
Does Naïf sunscreen contain aluminium?
What is the shelf life of my sunscreen?
Which SPF should I choose for a baby?
What's the difference between a sunscreen cream and a sunscreen lotion?
Does Naïf sunscreen contain perfume?
What products can I use for my new born and what do I need?
How do I treat my baby's heat rash?
How do I choose a skincare routine that suits my skintype?
Does the day cream contain SPF?
Is your shampoo suitable for dyed hair?
What are usual wipes made of?
What is the difference between water and lotion wipes?
What should you watch out for when buying baby wipes?
Can I flush the wipes through the toilet?
How to throw away the wipes?
Which present is best suited for someone who is pregnant or as a newborn/babyshower gift?
Can I use your products during pregnancy and breastfeeding?
What can I do against itchy skin during pregnancy?
When should I start applying creams to prevent stretch marks?
What skincare should I use during my pregnancy?