Heb je online besteld, dan kan je bestelling niet meer worden geannuleerd (onze waanzinnige medewerkers in het magazijn zijn sneller dan het licht en hebben je pakketje waarschijnlijk al ingepakt en verzonden). Heb je je bedacht? Dan mag je binnen 20 dagen retourneren. Let op: we kunnen alleen ongeopende producten terugnemen. De bezorgkosten zijn voor eigen rekening.

Heb je na openen of gebruik een klacht over een van onze producten mail dan eerst naar support@naifcare.com, dan zoeken we samen naar een gepaste oplossing.

Heb je onze producten in een van onze verkooppunten gekocht, dan geldt de retourregeling van het verkooppunt.

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